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Hey there @cineworld – what’s the deal with your 3D glasses?

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Rach has decided that she wants to see Godzilla sooo badly. So I proceeded to book the tickets.  She wants the full atomic monster city smashing rampage action, so I have booked us tickets to see it in IMAX, Birmignham.  This screenshot from the cineworld site shows information about booking to see Godzilla.

Booking Godzilla at Cineworld

Booking Godzilla at Cineworld

The screenshot here is pretty small – the important line is this :

PrePurchase - glasses included

PrePurchase – glasses included

Your selected screening is IMAX with Standard seating.

This is an IMAX 3D performance, glasses will be provided free of charge at the cinema.

Please amend your options from the menu above if you would like a different performance.

So imagine my surprise when post purchase I saw this :

Post Purchase - what I have to pay for glasses now ?!?

Post Purchase – what I have to pay for glasses now ?!?

Aparently glasses are now not included

Aparently glasses are now not included

Ticket prices for 3D performances do not include the cost of the 3D glasses. You can buy your glasses separately at the cinema and keep them.


erm – gee thanks Cineworld – I’m so happy that I get to keep something I paid for – but this subtle changing of the offer between pre and post payment looks suspiciously bait-and-switch like.  Perhaps it’s error on the confirmation page – but I’d be interest to hear from @Cineworld about their thoughts about this.



UPDATE: – Cineworld responded to this post

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